Shipping Policy

1. Shipping fee

Standard shipping fee: $6.99 per order.

2. Order processing time

All orders are processed within 1-3 business days.

Note:

We do not process or ship orders on weekends and holidays.

In case of large volume of orders or unforeseen circumstances, processing time may be extended by a few days. We will notify you via email or phone if there is a significant delay.

3. Shipping time

Estimated delivery time: 7-15 business days after the order is shipped.

In some cases, due to objective factors such as:

Bad weather.

Major holidays.

Incidents from the local post office.

Orders may be delayed by a few more days. We appreciate your understanding and patience.

Tracking Your Order:

Once your order has shipped, you will receive an email with a tracking number, making it easy for you to check the progress of your delivery.

4. Delivery delays and assistance

If your package has not been delivered or the tracking number shows delivered but you have not received it:

Please contact our Customer Service immediately for verification and assistance.

4. Shipping address and receipt information

Check your information carefully:

Please ensure that your shipping address and personal information are completely correct before completing your order.

Once your order has been processed and shipped, we cannot change, cancel, or edit your order information.

Liability for Inaccurate Information:

If an incorrect or incomplete address results in a lost package, we cannot be held responsible for a refund.

Contact us

Time: 8:00AM – 06:00PM/ Monday to Friday

Email: [email protected]

SĐT: +1 713-628-9189